Refund policy

NO REFUNDS - STORE CREDIT ONLY

To be eligible for an EXCHANGE, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start an Exchange, you can contact us at johannasclosetinfo@gmail.com. Please note that Exchange will need to be sent to the following address: 10720 SW 52 Terrace, Miami, Fl 33165. 

You can always contact us for any return questions at johannasclosetinfo@gmail.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. You’ll also need the receipt or proof of purchase.